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Frequently Asked Questions

 
  How much does my school make on my purchases?  
  How long will it take to receive my order?  
  How can I find out the status of my order?  
  Who do I contact if I have a question or have a problem on my order?  
  Will the information I provide be sold to anyone else?  
  Can I send a donation instead of making a purchase?  
  Who do I contact if I am interested in this program for a school or youth organization?  
  Can a customer pay with a debit card?  


 

Answers

 
  How much does my school make on my purchases? 

Please check with your school to find out this information.

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  How long will it take to receive my order?

Magazines typically take 10 - 12 weeks to arrive. Quarterly publications can take longer. All other products typically arrive in 2 - 3 weeks.

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  How can I find out the status of my order?

You can locate your order and find out the status by clicking here! This will take you to a sister web site. Just enter your order number, your name and zip code or your telephone number to locate the order.

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  Who do I contact if I have a question or have a problem on my order?

Our Customer Service Center provides all customer service on your orders. You can contact Spectrum Reading Company on http://www.4schoolsonline.com/sol/customerservice/customeremail.aspx or dial 1-800-847-7898 from 8:00 a.m. to 4:30 p.m. CST., Monday through Friday.

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  Will the information I provide be sold to anyone else?

A privacy policy is included on this web site that covers this very important topic. We only use the information you provide to process your order and to update you on future fundraising efforts by the school.

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Can I send a donation instead of making a purchase?

You should contact the school if you would like to send a donation.

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  Who do I contact if I am interested in this program for a school or youth organization?

Call our Customer Service Center. at 1-800-847-7898.

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Can a customer pay with a debit card?

Customers may pay with a debit card issued by Visa or Master Card.  We can not accept debit cards issued by local banks unless they have been issued as a Visa or MasterCard.

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If having any difficulty with this website please call us at 800-847-7898 or contact us.

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